TREZDEN Tech Services

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Trezden offers full-service, system upgrading, selling, and integrated recycling services through a diverse range of capabilities. Our extensive range of tech support encompass all types of universal and electronic waste materials and promise responsible and ethical cradle-to-grave recycling. Poised to serve our customers' diverse electronic needs, our nationwide and Atlanta locations allow companies of all sizes and in any geographic area in the United States to easily and cost effectively process recycling materials.

Helpdesk Support

• 24x7 Remote and Onsite Support for PCs, Servers, Virtual Servers, Firewalls, Routers, Switches, Printers

Network Design, Management and Support

• WAN, LAN, WIFI, VOIP, Remote Access, VPN

Network Design, Management and Support

• Firewall, IPS, VPN, Security Audits
• Anti-Virus, Anti-Spyware
• Email Spam Filtering, Web Content Filtering
• Access Control and Auditing
• PC and Server Patch Management
• Data Encryption, Secure File Transfer, Secure Email
• Data Backup, Disaster Recovery, Image Archiving

24x7 Network Monitoring

• Proactive Systems Monitoring of each Critical Device
Our automated alert agents act like an alarm system for your network to ensure issues are discovered as early as possible.
We maximize network and server uptime by monitoring your critical systems and proactively taking action before disruptions occur.

IT Project Management, CIO/CTO Services

• Project Planning and Management
• Risk Management
• Business Continuance
• Vendor Management and Procurement

Cloud Computing and Voice Services

• Email- Hosted Exchange, Spam Filtering
• Hosted VOIP Phone Systems and PBX
• Online Storage Backup and Disaster Recovery
• Virtual Servers and Hosted Apps

Cloud Computing and Voice Services

• Email- Hosted Exchange, Spam Filtering
• Hosted VOIP Phone Systems and PBX
• Online Storage Backup and Disaster Recovery
• Virtual Servers and Hosted Apps

Medical Software Management-EMR, PM, PACS

• Readiness Assessment
• Vendor Evaluation & Selection
• Vendor Demonstrations & Negotiations
• Pre-Implementation Review & IT Infrastructure Readiness
• Post Implementation Review & Workflow Analysis
• Meaningful Use Readiness Assessment and Reports
• Vendor Management and Level 1 Support

Data Security Management:

Data Destruction and Sanitization:

Trezden has the expertise, processes and tools to provide you with the level and type of data destruction that balances your organization's requirements for data security and compliance, remarket value, and cost management. No matter which combination of our services that you use, Trezden will always ensure that your data is securely handled, transported and destroyed.

Is your company looking for a 20-40% reduction in down time and substantial cost savings? We may have a solution for you. Trezden will in provide you with a team that delivers solutions-focused IT Data services. Together, they provide better solutions for today's chaotic, rapidly changing business climate. Our service also offers you network investment protection with minimal downtime for systems running mission-critical applications. We provide our contract customers with a wealth of data problem-solving resources and expertise.

Resale and Value Recovery:

Many unwanted technology assets still have remaining life and value, so our first priority is to help you recover some of your investment in these assets. Our IT Remarketing service is a revenue-sharing program that's designed to ensure you get the maximum return.

Logistics Management:

We Can Pick It Up. Anywhere:

Trezden Logistics Department utilizes numerous resources to get your equipment out of storage to our facility for processing as quickly and securely as possible. We have you covered with numerous logistics solutions:

• Dedicated Trezden trucks for pickup of equipment
• Trez-cycle box services that provide a simple solution for recycling smaller quantities
• Customized, all-weather shipping containers
• Shipping totes and bins
• Trusted partnerships with white-glove logistic providers
• LTLs
• Chain of Custody services that track your equipment through the entire recycling or destruction process

Technology Recycling:

Trezden is certified by the industry's most rigorous standards and audited regularly to ensure proper handling of your obsolete IT equipment.

Making the World A Better Place

Trezden aims to reduce the environmental footprint of an organization and to decrease the pollution and waste that an organization produces.

Trezden is one of the nation's premier outsourced call centers. We have years of experience delivering high-quality, high-touch services for a wide range of clients. We are exclusively U.S.-based, and our Brand Specialists represent your brand with a level of knowledge and enthusiasm that results in higher customer service scores, better conversion rates and higher average order value. In your search for a call center outsourcing partner, you have hundreds of providers and dozens of locations to choose from. Whether you're conducting the search yourself or are working with a consultant, you're evaluating all the relevant criteria:

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• Cost
• Quality
• Service
• Flexibility
• Scalability
• Technology
• Experience and Culture

Our focus on product knowledge and quality service adds significant value to your brand. It helps increase revenues and profits, and boosts the lifetime value of customers. After all, you've created a brand with a good reputation and built an image of a caring, customer-focused business - now you're looking for an outsourced contact center that can deliver the kind of experience with your brand that your customers expect. That's our core competency.

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Our Services: